pkr298 Privacy Policy

1. Introduction

This Privacy Policy applies to the pkr298 online gaming and sports betting platform, accessible at pkr298.net ("pkr298", "the Platform", "we", "us", "our"). It describes how pkr298 collects, uses, stores, discloses, and protects personal information provided by individuals who register for, access, or use the pkr298 platform ("User", "Player", "you").

pkr298 is committed to protecting the privacy and personal data of all registered players. This Privacy Policy is designed to be transparent, straightforward, and compliant with applicable data protection principles. Please read it carefully. By creating a pkr298 account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside the pkr298 Terms & Conditions. Capitalised terms not defined in this Privacy Policy carry the meaning given to them in the pkr298 Terms & Conditions.

2. Data Controller

pkr298 acts as the data controller in respect of personal data collected from registered users of the pkr298 platform. As data controller, pkr298 is responsible for determining the purposes and means of processing personal data as described in this Privacy Policy.

For queries relating to this Privacy Policy or to the processing of your personal data by pkr298, please contact us using the details set out in Section 13 below.

3. Personal Data We Collect

pkr298 collects personal data in the following categories:

• Registration Data: Full legal name, date of birth, Pakistani mobile number, username, and password (stored in hashed form) provided at the time of account registration.
• KYC Verification Data: Copies of government-issued identity documents (such as a Pakistani CNIC), proof of address, and any additional documentation requested as part of the Know Your Customer verification process. KYC data is collected prior to processing the first withdrawal from your pkr298 account.
• Financial Transaction Data: Records of all deposits and withdrawals processed through your pkr298 PKR Wallet, including amounts, timestamps, payment method identifiers (such as JazzCash or Easypaisa account references), and transaction status records.
• Gaming and Betting Activity Data: Records of all gaming sessions, bets placed, game results, bonus claims and wagering progress, and betting history associated with your pkr298 account.
• Device and Technical Data: IP address, device type and operating system, browser type and version, screen resolution, and session timestamps collected automatically when you access the pkr298 platform.
• Communications Data: Records of any communications between you and pkr298 customer support, including chat transcripts, email correspondence, and SMS exchange records.
• Responsible Gaming Data: Records of any deposit limits, session time limits, or self-exclusion requests submitted through your pkr298 account responsible gaming settings.

4. How pkr298 Uses Your Personal Data

pkr298 uses personal data collected from registered players for the following purposes:

• Account Management: To create and maintain your pkr298 account, verify your identity at registration and during KYC, and process deposits and withdrawals through your PKR Wallet.
• Service Delivery: To operate the pkr298 gaming and sportsbook platform, process bets and casino wagers, calculate and credit winnings, and apply bonuses to your account.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct as defined in the pkr298 Terms & Conditions.
• Regulatory Compliance: To fulfil pkr298's obligations under applicable anti-money laundering regulations, KYC requirements, and any other applicable legal or regulatory obligations.
• Responsible Gaming: To monitor account activity for indicators of problem gambling behaviour, to apply responsible gaming tools activated by the player, and to enforce self-exclusion requests.
• Platform Improvement: To analyse aggregate usage data (in anonymised or pseudonymised form) to improve the design, functionality, and content of the pkr298 platform.
• Customer Support: To respond to account queries, process complaints, and provide technical assistance to registered players.
• Marketing Communications: To send relevant promotional information about pkr298 bonuses, new games, and platform features to players who have not opted out of marketing communications. You may opt out of marketing messages at any time through your pkr298 account settings.

pkr298 does not use personal data for automated individual decision-making that produces significant legal effects on players, other than fraud detection and responsible gaming monitoring systems where such processing is necessary for the protection of players and the integrity of the platform.

5. Legal Basis for Processing

pkr298 processes personal data on the following legal bases:

• Contract Performance: Processing of registration, KYC, transaction, and gaming activity data is necessary for the performance of the contract between pkr298 and the registered player (the pkr298 Terms & Conditions).
• Legal Obligation: Processing of KYC and transaction data for anti-money laundering and fraud prevention purposes is required to comply with applicable legal obligations.
• Legitimate Interests: Processing of device and technical data for security, fraud prevention, and platform improvement purposes is based on pkr298's legitimate interests in operating a secure and well-functioning platform.
• Consent: Processing of personal data for marketing communications is based on your consent, which you may withdraw at any time.

6. Third-Party Data Processors

pkr298 does not sell, rent, or trade personal data to third parties for their own marketing purposes. pkr298 may share personal data with the following categories of third-party processors solely as necessary to operate the platform:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah receive transaction data necessary to process deposits and withdrawals to and from your pkr298 PKR Wallet.
• KYC Verification Providers: Third-party identity verification services may receive copies of KYC documents submitted by players for the purpose of identity and age verification.
• Game Studio Partners: Game studios (including Evolution Gaming, Pragmatic Play, PG Soft, and JILI Games) may receive session-level technical data necessary to operate their certified game products within the pkr298 platform.
• IT and Hosting Providers: Cloud hosting and infrastructure providers who process data on behalf of pkr298 under data processing agreements that require them to maintain appropriate technical and organisational security measures.
• Legal and Regulatory Authorities: pkr298 may disclose personal data to law enforcement agencies, regulators, or courts where required by applicable law or in response to a lawful legal process.

All third-party processors engaged by pkr298 are required to process personal data only on pkr298's documented instructions and to maintain security standards appropriate to the nature of the data processed.

7. Cookies and Tracking Technologies

The pkr298 platform uses cookies and similar tracking technologies to operate core platform functions and to understand how players interact with the platform.

• Essential Cookies: Required for the pkr298 platform to function. These cookies maintain your login session, store your platform preferences (such as language and currency display), and support security functions including CSRF protection. Essential cookies cannot be disabled without significantly impairing platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the pkr298 platform. This data helps pkr298 identify popular features, diagnose technical issues, and prioritise platform improvements.
• Preference Cookies: Store optional display preferences (such as notification settings) to personalise your pkr298 experience between sessions.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in to and use the pkr298 platform.

8. Data Retention

pkr298 retains personal data for the period necessary to fulfil the purposes set out in this Privacy Policy, subject to the following minimum retention requirements:

• Account registration and KYC data is retained for a minimum of five (5) years following account closure, in compliance with applicable anti-money laundering regulations.
• Financial transaction records are retained for a minimum of five (5) years following the date of each transaction.
• Gaming and betting activity records are retained for a minimum of three (3) years following the date of each session or bet.
• Customer support communications are retained for a minimum of two (2) years following resolution of the relevant query.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised. Where anonymisation is not technically practicable, data is pseudonymised and access is restricted.

9. Security Measures

pkr298 employs the following technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit TLS/SSL encryption for all data transmitted between your device and the pkr298 platform.
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records.
• Passwords stored exclusively in salted and hashed form — pkr298 staff cannot retrieve your plaintext password.
• Access to personal data restricted to authorised personnel on a strict need-to-know basis, with access logging and periodic access review.
• Regular security assessments and vulnerability testing of pkr298 platform infrastructure.

Despite these measures, no data transmission over the internet and no electronic storage system is completely secure. pkr298 cannot guarantee absolute security of personal data but is committed to maintaining industry-standard protective measures at all times.

10. Your Rights

As a registered pkr298 player, you have the following rights in relation to your personal data, subject to applicable legal limitations:

• Right of Access: You may request a copy of the personal data pkr298 holds about your account and how it is being used.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held in your pkr298 account. Some data fields can be updated directly through your account settings.
• Right to Erasure: You may request deletion of your personal data following account closure, subject to legal retention obligations. pkr298 cannot delete data that is required to be retained under applicable anti-money laundering or regulatory requirements.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw consent at any time through your pkr298 account settings or by contacting support.
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time.

To exercise any of the above rights, please contact pkr298 using the details provided in Section 13. pkr298 will respond to data rights requests within a reasonable period and in any event within thirty (30) days of receipt.

11. Children and Minors

The pkr298 platform is strictly intended for adults aged 18 years and over. pkr298 does not knowingly collect personal data from individuals under the age of 18. If pkr298 becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended, collected data will be deleted, and any deposited funds will be returned to the original payment source.

If you believe that a minor has registered an account on pkr298, please contact support immediately using the details in Section 13.

12. Changes to This Privacy Policy

pkr298 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, pkr298 will notify registered players via the mobile number or email address associated with their account, or through a prominent notice on the pkr298 platform. The date of the most recent revision is displayed at the top of this Privacy Policy.

Your continued use of the pkr298 platform following notification of any amendment to this Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the revised terms, you must cease using the platform and may request account closure.

13. Contact & Data Enquiries

For questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how pkr298 handles your personal data, please contact the pkr298 data team at: [email protected]

Please do not include your account password or full payment details in any email correspondence with pkr298.

© 2026 pkr298. This Privacy Policy was last reviewed in June 2026. 18+ only. Users must comply with all applicable local laws and platform terms.